Who we are
Our website address is: http://www.hanlon.com.hk.
What personal data we collect and why we collect it？
When you visit, register or order products or services on Hanlon.com.hk you may be asked to provide certain information about yourself via an on-line registration form. You may also be asked for additional details during the ordering process, such as credit or debit card information to allow us to complete your orders.
During the registration and ordering processes you may be asked for some or all of the following information: First Name, Surname, Initials, Title, Company Name, Company Address, Home Address, Postcode, Country, Telephone, Fax, E-Mail, Username, Password, Job Title and Job Function. The information we request will be the minimum amount required for us to successfully complete your order. You may also need to give us details of any alternate delivery or invoice addresses which differ from your usual company address. Additional space is provided for these extra details during registration and as part of the ordering procedure.
We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us. We use and analyse the information we collect so that we can administer, support, improve and develop our business.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Use of your information
Your information will enable us to provide you with access to all relevant parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and contact you when necessary with regards to your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your own individual views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented as part of the registration process, we will send you details of relevant news and promotions via email. This information is collected on an ‘Opt In’ basis to ensure that you only receive the news, promotions and emails that you ask for. The only exceptions to this are emails that will be generated during the transactional process i.e. order confirmations, delivery information etc. We may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted in the future, please let us know. If you ask us not to contact you again, we will update our records to ensure that we don’t.
The information you provide is used solely by Hanlon Industry Limited. Hanlon Industry Limited will not share the information you provide with any outside organisation.
Disclosure of your information
The information you provide to us will be held on our computers in the US and may be accessed by or given to our staff working outside the US and third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
Countries outside the European Economic Area do not always have strong data protection laws.
We will only allow your information to be used by third parties when this is necessary for the performance of the contract between us. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
If you would like to change your details in the future, log into the site as normal and select the ‘My Account’ button from the main navigation bar and then choose the ‘Account Admin’ then the ‘Change My Details’ option from the menu.
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate, kept up to date or removed if there is no legitimate reason for keeping it. If you wish to do this, please contact us by emailing Info@hanlon.com.hk or telephone +86-571-89009610 and we will make the changes within 40 calendar days of your request. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you, but we will not charge you for amending or removing the data held.
How long we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data?
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data?
Visitor comments may be checked through an automated spam detection service.
How we protect your data?
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
All comments, queries and requests relating to our use of your information are welcomed and should be emailed to Hanlon Industry Limited, Info@hanlon.com.hk